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Electric Heating Co., Inc |
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Quality is a key component of the success of Dalton Electric Heating. Every heater is inspected before it is nested into a carton for shipping. In addition to an intensive 100% electrical check, "GO" and "NO-GO" gauges are applied to the heater to ensure that it is within the specified diameter. The I.D. tolerances of these gauges are +/-.00012". The overall length is checked against tolerance, and the markings, which have been applied by laser, are confirmed. The heater is checked for straightness and the lead wire is checked for proper insulation and length. The final check is cosmetic ... does the heater look great? Although cosmetic flaws do not generally diminish the heater performance, we know that they are inconsistent with customer expectations of Quality.
Common carriers like UPS, DHL and FedEx can be pretty tough on cartons which
can dramatically shift the contents of a poorly packed box. For many years we have
been using a foam-in-a-bag that has eliminated all shipping problems. The foam is
dispensed and expands in the box to form a soft, but firm nest around the heaters,
preventing movement. This extra measure finishes the Look of Quality that you
and your customers have come to expect from Dalton Electric Heating.
Friday Funnies
Just then one guy turns to the other and hands him a bill. "Here's that $20 I owe you," he says.
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