Electric Heating Co., Inc

Opportunities Missed

A couple of notes from Eli's travels:

I had to laugh ... a distributor told me that it is difficult to make appointments with existing customers because they are very busy and are not interested in simply meeting with us when their heaters are working so well and there is nothing to discuss. It is a wonderful problem to have from my standpoint ... certainly a result of great performance.

We did run into one interesting situation. The manufacturer of die casting machines had decided to try a split sheath heater as a result of the continual problems with bore seizure. But unfortunately they started with the other manufacturer. They had great difficulty getting the heat required to make the machine run smoothly and received many complaints from their customers.

So they moved back to a conventional heater and designed a slotted sleeve to cover the heater. It has a conical shape with a 1mm drop in diameter over the length of the sleeve. They install the heater into the sleeve and pound it into the bore, causing the slotted sleeve to close down onto the heater. It works, but they certainly incur extra expense creating effective heat transfer and removability.

We had a great discussion and it is a certainty that they will try our heaters ... and a near certainty that they will be pleased enough to switch. Had we been calling on this customer at the right time, he would have been spared much design time and manufacturing expense ... an opportunity missed, but not gone.

Friday Funnies

After having dug to a depth of 10 feet last year, New York archeologists found traces of copper wire dating back 100 years and came to the conclusion that their ancestors already had a telephone network more than 100 years ago.

Not to be outdone by the New Yorkers, in the weeks that followed, a California archaeologist dug to a depth of 20 feet, and shortly after, a story in the LA Times read: "California archaeologists, finding traces of 200 year old copper wire, have concluded that their ancestors already had an advanced high-tech communications network a hundred years earlier than the New Yorkers."

One week later, The Ipswich Chronical, a local newspaper in Ipswich, Massachusetts reported the following:

"After digging as deep as 30 feet in the side yard at Dalton Electric, 'Buddy Pierce , a self-taught archaeologist, reported that he found absolutely nothing. Buddy has therefore concluded that 300 years ago, Massachusetts had already gone wireless."

We are always one step ahead at Dalton !!!

Dalton Electric Heating Co., Inc (978)356-9844
28 Hayward Street Ipswich, MA 01938 USA

(C) Copyright 2006 - 2009. Dalton Electric Heating Co, Inc. All Rights Reserved.